Frontline Team Leader Customer Service & Call Center - Novi, MI at Geebo

Frontline Team Leader

Position Type:
Part-time
Nestle Toll House Cafe by Chip now has openings for all positions. Nestle Toll House team member, your job is to ensure that every guest experiences a fun, friendly and sparkling clean atmosphere.
Ensures exceptional service and upholds the cafe standards. Provide uncompromising customer service with a smile. Deliver quality baked goods, ice cream, smoothies and coffee drinks.
In addition to following Nestle Toll House Cafe by Chips policies and procedures, main accountabilities are as follows:
Welcome and connect with each customer.
Discover customer needs and appropriately suggest products with each customer to enhance service and meet sales goals
Adhere to the Nestle Toll House Cafe Concepts of Service.
Respond to customer needs and say thank you to every customer.
Always polishing the Nestle Toll House Cafe brand each and every day, one customer at a time.
Prepare NTHCBC products to recipe standard while following inventory rotation guidelines.
Perform cleaning tasks and maintain cleaning standards reflecting a sparkling clean atmosphere.
Follow cash-handling procedures and cash register policy.
Contribute to store goals for increasing sales and improving profits.
Follow Nestle Toll House Cafe uniform standards
Must be able to exert well-paced mobility for periods of up to four (4) hours in length and have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
Please respond to bjhillman@outlook.com with your resumeHope to meet you soon!Estimated Salary: $20 to $28 per hour based on qualifications.

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